Shipping policy

Shipping Policy

Thank you for shopping with VDK Global. We are committed to providing a reliable and efficient shipping experience for our customers.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, when available.

Shipping Times

Estimated delivery times may vary depending on the destination, product availability, shipping carrier, customs processing, and other external factors.

Typical estimated delivery times:

United States: 5–12 business days
International Orders: 7–21 business days

Please note that delivery times are estimates and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on the delivery location, shipping method, and order size.

Any applicable customs duties, import taxes, or additional fees imposed by the destination country are the responsibility of the customer.

International Shipping

VDK Global may offer international shipping to select countries. International customers are responsible for complying with local customs regulations and import requirements.

We are not responsible for delays caused by customs inspections or international shipping carriers.

Order Tracking

Tracking information will be provided once your order has been shipped, when applicable. Tracking updates may take time to appear depending on the shipping carrier.

Delayed or Lost Shipments

While we work with reliable shipping partners, delays may occasionally occur due to weather conditions, customs clearance, carrier issues, or circumstances beyond our control.

If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

VDK Global is not responsible for packages lost or delayed due to incorrect or incomplete addresses provided by the customer.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and product so we can evaluate the issue and assist you accordingly.